Privacy Policy

At Cyclone Bikes, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website, in-store, or through other channels. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information from you:

  • Contact information: Name, email address, phone number, mailing address
  • Account information: Login credentials, purchase history, and preferences
  • Payment information: Credit card details or other payment information
  • Demographic information: Age, gender, interests, and preferences
  • Browsing and usage data: IP address, browser type, pages visited, and other device and usage information

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To process and fulfill your orders and purchases
  • To communicate with you about your account, orders, and customer service inquiries
  • To personalize your experience and provide tailored recommendations
  • To improve our products, services, and website
  • To send you promotional materials and marketing communications
  • To comply with legal obligations and protect our rights and interests

Information Sharing and Disclosure

We may share your personal information with the following parties for the purposes described in this Privacy Policy:

  • Service providers and third-party vendors who assist us in providing our products and services
  • Logistics and shipping partners to facilitate order delivery
  • Payment processors to process and secure your payment transactions
  • Legal and regulatory authorities when required by law or to protect our rights and interests

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your consent.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method can be guaranteed as 100% secure. Therefore, while we strive to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit to us.

Your Rights and Choices

You have the right to access, update, or delete your personal information held by us. You may also opt-out of receiving marketing communications from us at any time. To exercise these rights or for any other privacy-related inquiries, please contact us using the information provided in the "Contact Us" section of our website.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]